AI & Automation · United Kingdom
We design agents, chatbots and automated flows around one approved use case, named data sources, human escalation and a measurable success criterion before anything reaches production.
Illustrative workflow · Human approval required · No message has been sent.
AI automation agency
YAG is a European web & AI studio building AI automation for UK businesses, 100% remotely: GPT-4 and Claude chatbots, autonomous agents and n8n automation flows that connect approved data and tools. We confirm the scope after discovery and define how reliability, review effort and business value will be measured before implementation.
Real use cases
These are implementation patterns we can scope for UK businesses. The operating rules, integrations, evidence and expected outcome are defined for each organisation before build.
Answers within an approved scope, retrieves from named sources and hands uncertain or sensitive cases to a person.
Collects agreed data, applies a repeatable reporting workflow and prepares a reviewable output on schedule.
Supports segmentation and draft preparation while keeping audience rules and final sending under human approval.
Applies declared qualification criteria, records the reason for the route and escalates ambiguous cases.
Moves approved data between systems using deterministic steps, logs and exception handling.
Prepares product, article or campaign drafts from approved source material for editorial review.
Transcribes consented recordings and prepares summaries with action items for review.
Lets users query an approved catalogue or knowledge base and returns source-aware answers.
Handles approved enquiry flows and transfers the conversation to a person when the rules require it.
Process
We map the manual processes that take the most time and would have the biggest impact if automated.
We build a bounded agent or workflow in a controlled environment, with test cases and clear acceptance criteria.
We connect the AI system to your existing tools: CRM, ERP, online store, WhatsApp, email.
Training for your team, documentation and ongoing support so the system keeps improving over time.
What kind of AI you need
Not everything is a GPT agent. Every problem has the right technical solution — and every solution has its own cost, complexity and implementation time. We’ll explain when to use what.
A deterministic sequence of steps: A → B → C. No AI making decisions, just execution. Ideal for repetitive, predictable processes.
When to use it: Automatic invoicing, CRM ↔ email sync, Slack notifications for new leads, KPI dashboards.
n8n · Make · Zapier · Node.js
Scope confirmed after discovery
AI that retrieves from an approved knowledge base before responding, with source references where the underlying material supports them.
When to use it: Customer support using your own information, internal document search, an internal assistant with your manuals.
LangChain · Qdrant · pgvector · GPT-4o · Claude
Scope confirmed after discovery
The AI plans, chooses tools, takes actions and corrects itself. Persistent memory across conversations.
When to use it: Lead qualification and routing, calendar-based bookings, end-to-end issue resolution, sales agents.
OpenAI Assistants · Claude Agents · LangGraph
Scope confirmed after discovery
Several specialised agents working together: one researches, another drafts, another reviews. Orchestrated by a coordinator.
When to use it: Automated research and reporting, bulk SEO content generation, market analysis, complex data pipelines.
LangGraph · CrewAI · AutoGen · Custom Python
Scope confirmed after discovery
Sector-specific scopes
Each example below is a scope pattern, not a claimed case study. Feasibility, risk, compliance and value still need to be established against the organisation’s real process.
Agents for scheduling and reminders, basic triage, appointment summaries and report generation. Sensitive data handled on self-hosted models.
Example scope: appointment reminders with consent, human handover and an auditable exception queue.
Bulk SEO product-listing generation, sizing and recommendation chatbots, smart abandoned-cart recovery, automatic catalogue classification.
Example scope: catalogue assistance grounded in approved product data, with review before publication.
Assisted contract drafting, document analysis, semantic search across files, executive summary generation.
Example scope: document retrieval with permissions, source references and specialist review.
Personalised recommendation engine, automated responses in 15 languages, review management, smart upselling.
Example scope: multilingual enquiry triage with approved answers and staff escalation.
Demand forecasting, route optimisation, automatic incident classification, OCR for delivery notes and invoices with structured extraction.
Example scope: delivery-note extraction with confidence thresholds and an exception queue.
Automatic lead qualification via WhatsApp, property description generation, AI-narrated virtual tours, assisted valuations.
Example scope: lead intake against declared criteria, followed by human review and routing.
Personalised AI tutoring, automatic exercise marking, adaptive content generation, student comprehension analysis.
Example scope: a bounded learning assistant using approved materials and teacher escalation.
Meeting transcription and minutes, assisted drafting, automated research, proposal assistance, smart inbox management.
Example scope: meeting summaries and proposal drafts that remain subject to professional review.
Architecture
Chained integrations: data ingestion, vectorisation, reasoning with top-tier models and automated outputs into your tools.
Interactive demo
A sample of the kind of interface we deliver. Dark theme, reduced-motion respected, and ready to connect to any model or tool.
Visual demo · not connected to a live model on this page
FAQ
Geographic coverage
We scope AI agents, chatbots and n8n automation for UK organisations. Data sensitivity, hosting, processors, permissions and human review are assessed before architecture is selected.
Don't see your city on the list? No problem. We work remotely with businesses across the whole of the UK and the rest of Europe. What matters is the project, not the distance.
A no-cost discovery call to identify the safest useful first scope, the evidence it needs and the success criteria you should measure before deciding whether to build.