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AI & Automation · United Kingdom

AI that works while you sleep.

We don’t sell AI as a buzzword. We build agents, chatbots and automated flows that cut manual work and grow your team’s capacity without hiring more people. With an estimated ROI before you commit to anything.

GPT-4ClaudeGeminiLlama 3Mistraln8n
AI projects in production
Hours/week saved
Active n8n flows
Years integrating technology
  • 890+Projects delivered
  • 14 yearsOf international experience
  • <1.3sAverage LCP
  • 100/100Lighthouse SEO score
  • 100%Remote

AI automation agency

What an AI automation agency actually does

YAG is a European web & AI studio building AI automation for UK businesses, 100% remotely: GPT-4 and Claude chatbots, autonomous agents and n8n automation flows that remove repetitive tasks and connect your tools. Fixed quote within 24 hours, no obligation, with measurable ROI.

Real use cases

What can AI actually do for your business?

This isn’t future talk. These automations are in production right now with real clients across the UK.

💬

Customer support chatbot

Resolves 60-80% of repetitive enquiries, 24/7. Trained on your catalogue, FAQs, policies and brand tone.

Reduces team workload
📊

Automated reporting

SEO, Ads, sales and analytics reports generated and sent without manual intervention. In your inbox every Monday.

Saves 4-8h/week
📧

Smart email marketing

Automatic segmentation, AI-assisted copywriting and sending at the optimal moment based on user behaviour.

More conversions
💼

Lead qualification

AI scores, qualifies and routes inbound leads before they reach your sales team.

Only warm leads reach you

Process automation

Orders, delivery notes, invoices, notifications and stock updates handled without manual input.

Zero manual errors
📝

Content generation

Product listings, blog articles, ad copy and SEO descriptions aligned with your brand.

Scales without hiring
🎙️

Transcription & summaries

Meetings, interviews and calls automatically transcribed and summarised with action items extracted.

Focus on the conversation
🔍

Smart search

Semantic search for your website, catalogue or knowledge base. Users ask in natural language.

Better UX
📞

WhatsApp AI

An AI agent inside WhatsApp Business that handles support, qualification or sales depending on the case.

24/7, no downtime

Process

From idea to production in 4 steps

01

Diagnosis

We map the manual processes that take the most time and would have the biggest impact if automated.

02

Prototype

Within 1-2 weeks you have a first agent or flow working in a real environment for you to test.

03

Integration

We connect the AI system to your existing tools: CRM, ERP, online store, WhatsApp, email.

04

Training & support

Training for your team, documentation and ongoing support so the system keeps improving over time.

What kind of AI you need

Workflow, RAG, Agent or Platform

Not everything is a GPT agent. Every problem has the right technical solution — and every solution has its own cost, complexity and implementation time. We’ll explain when to use what.

Deterministic

Automated workflow

A deterministic sequence of steps: A → B → C. No AI making decisions, just execution. Ideal for repetitive, predictable processes.

When to use it: Automatic invoicing, CRM ↔ email sync, Slack notifications for new leads, KPI dashboards.

n8n · Make · Zapier · Node.js

Fixed quote within 24h

Answers

RAG / Chatbot with context

AI that queries your knowledge base (docs, FAQs, catalogue) before responding. No hallucinations — cites its sources.

When to use it: Customer support using your own information, internal document search, an internal assistant with your manuals.

LangChain · Qdrant · pgvector · GPT-4o · Claude

Fixed quote within 24h

Decides and acts

AI agent with tool use

The AI plans, chooses tools, takes actions and corrects itself. Persistent memory across conversations.

When to use it: Lead qualification and routing, calendar-based bookings, end-to-end issue resolution, sales agents.

OpenAI Assistants · Claude Agents · LangGraph

Fixed quote within 24h

Full system

Multi-agent platform

Several specialised agents working together: one researches, another drafts, another reviews. Orchestrated by a coordinator.

When to use it: Automated research and reporting, bulk SEO content generation, market analysis, complex data pipelines.

LangGraph · CrewAI · AutoGen · Custom Python

Fixed quote within 24h

Sectors and real cases

8 sectors where AI already delivers real ROI

This isn’t speculation or "pilot projects that never leave the lab". These are cases in production with measurable impact on the bottom line.

🏥

Health & clinics

Agents for scheduling and reminders, basic triage, appointment summaries and report generation. Sensitive data handled on self-hosted models.

Real example: Dental clinic: -40% no-shows · +200h/year freed up at reception.

🛒

eCommerce & retail

Bulk SEO product-listing generation, sizing and recommendation chatbots, smart abandoned-cart recovery, automatic catalogue classification.

Real example: Fashion retailer: +3.2% conversion with a sizing assistant, 1,200 listings generated in 3 days.

⚖️

Consultancies & legal

Assisted contract drafting, document analysis, semantic search across files, executive summary generation.

Real example: Consultancy: -50% time spent on contract review · search across 8,000 documents.

🏨

Tourism & hospitality

Personalised recommendation engine, automated responses in 15 languages, review management, smart upselling.

Real example: Hotel: +12% upsell · 24/7 support in 8 languages without night staff.

🏭

Industry & logistics

Demand forecasting, route optimisation, automatic incident classification, OCR for delivery notes and invoices with structured extraction.

Real example: Distributor: -30% time spent capturing delivery notes via OCR + AI.

🏢

Real estate

Automatic lead qualification via WhatsApp, property description generation, AI-narrated virtual tours, assisted valuations.

Real example: Estate agency: 80% of leads qualified with no human intervention.

🎓

Education & e-learning

Personalised AI tutoring, automatic exercise marking, adaptive content generation, student comprehension analysis.

Real example: Academy: 24/7 tutor with per-student conversation memory.

💼

Professional services

Meeting transcription and minutes, assisted drafting, automated research, proposal assistance, smart inbox management.

Real example: Consultancy: average 6h/week/person saved on document management.

Architecture

How your AI processes information

Chained integrations: data ingestion, vectorisation, reasoning with top-tier models and automated outputs into your tools.

Interactive demo

Try our chatbot

A sample of the kind of interface we deliver. Dark theme, reduced-motion respected, and ready to connect to any model or tool.

Visual demo · not connected to a live model on this page

FAQ

Questions about AI and automation

What kind of AI do you use in your projects?
GPT-4o and o1 (OpenAI), Claude 3.5 Sonnet and Opus (Anthropic), Gemini 1.5 Pro (Google), plus open-source models such as Llama 3.1 and Mistral Large depending on the case. We build AI agents with persistent memory, tool use, function calling and your own business context via RAG. We don’t sell generic chatbots that just repeat FAQ answers.
What is n8n automation used for?
n8n is an open-source automation platform (similar to Zapier or Make, but self-hostable with no execution limits). We connect your CRM, email, WhatsApp Business, online store, accounting software, ERP and any tool you use, without costly custom development. A well-designed n8n flow can save 4–8 hours of manual work a week and remove human error almost entirely.
How much does it cost to implement AI in my business?
It depends entirely on scope — a simple chatbot with RAG over your website is a very different project from a complex agent integrated with your CRM, or a bespoke multi-agent platform. We always work from a fixed quote agreed after a discovery call, with an estimated ROI before you commit to anything.
Do I need technical knowledge to use the AI you implement?
No. Everything we deliver includes recorded training plus documentation. The AI runs in the background; you see the results in your dashboard, your inbox, WhatsApp, your CRM, or wherever makes most sense for your workflow. The day-to-day experience stays simple and transparent.
Is my data secure? Is it GDPR compliant?
Yes. We use OpenAI’s and Anthropic’s enterprise APIs (with Zero Data Retention options and no training on your data by policy). For highly sensitive data (health, legal, financial), we can deploy open-source models on our own EU-based servers (Hetzner) without sending anything to third parties. We sign a DPA with every client, and full on-premise deployment is available if required.
Can I start small and scale up?
Yes — we always recommend starting with one concrete, measurable use case (for example, automating inbound WhatsApp lead qualification, or batch-generating product listings). The first project usually pays for itself within a few months. Once ROI is proven, we expand to other processes, always prioritised by impact versus effort.
What’s the difference between a chatbot, an AI agent and an n8n workflow?
A chatbot answers questions (input → output). An AI agent makes decisions and takes actions — it plans, uses tools, and corrects itself. An n8n workflow is a deterministic sequence of steps (if-then). We combine all three depending on the case: workflows for repetitive, predictable tasks, agents for complex decisions, chatbots as the interface. We advise you on what you actually need before proposing anything.
What is RAG and when does it make sense?
RAG (Retrieval Augmented Generation) is the pattern that lets an AI use your specific information without retraining the model. We index your knowledge base (catalogue, manuals, policies, customer data) in a vector database and the AI queries it in real time before responding. It’s the right solution when you need the AI to know your business without hallucinating, and it avoids the cost of fine-tuning.
Can you integrate AI into WhatsApp Business?
Yes. We build AI agents inside the WhatsApp Business Platform (Meta Cloud API) that handle enquiries, qualify leads, book appointments and hand over to a human when needed — with conversation memory, CRM integration and responses personalised to the contact’s history. Fully compliant with Meta’s policies to avoid number blocks.
How do you measure the ROI of an AI project?
Before starting, we agree a concrete KPI: hours saved per week, qualified leads, resolution rate without human intervention, average ticket, NPS, or response time. We monitor in real time via observability tooling (for agents) plus a business dashboard. If there’s no return after a couple of months, we adjust or stop. No smoke and mirrors.

Geographic coverage

AI for businesses across the UK

We deploy AI agents, chatbots and n8n automation for UK small businesses and companies looking to become more efficient. Sensitive data can be handled on EU servers (Hetzner) with open-source models if you need it.

London & South

  • London
  • Bristol
  • Reading
  • Oxford
  • Cambridge
  • Southampton
  • Brighton
  • Norwich

North & Midlands

  • Manchester
  • Birmingham
  • Leeds
  • Liverpool
  • Sheffield
  • Newcastle
  • Nottingham
  • Leicester

Scotland, Wales & NI

  • Edinburgh
  • Glasgow
  • Aberdeen
  • Cardiff
  • Swansea
  • Belfast

Don't see your city on the list? No problem. We work remotely with businesses across the whole of the UK and the rest of Europe. What matters is the project, not the distance.

Ready to automate your business?

A free 30-minute consultation. We’ll tell you what makes most sense for your case and what ROI to expect before you invest anything.

No-cost consultation · Prototype in 1-2 weeks · Estimated ROI before you sign